About this service:
The Nottingham Macmillan Information and Support Service, based at Nottingham City Hospital and QMC, provides a free and confidential drop-in service for anyone affected by cancer. The service is staffed by a Macmillan Cancer Information Specialist and Officer and a team of Macmillan volunteers who can provide information and support at any stage of a cancer journey, including:
- Emotional support
- Benefit and Financial advice including accessing grants
- Advice about specific cancers, treatments and side effects
- Advice about travel insurance and holidays
- Information and support to help you talk to loved ones including children
- Support for families who have lost a loved one to cancer.
We can talk about any concerns the individual may be having and aim to answer any question. We also provide a comprehensive signposting service, ensuring that the correct support is offered and accessed for the individual.
The Macmillan Information and Support Service has also teamed up with TrendCo to provide help and support to anyone who has lost their hair as part of their treatment and currently run an Alternative Hair Loss Clinic every Friday 2pm until 4pm. Based at the QMC Macmillan Information and Support Centre the clinic aims to provide help and support to those affected by hair loss and offers a wig fitting clinic as well as an exclusive headwear collection and general scalp care. For more information please give us a call.
Who can be seen?
The Macmillan Information and Support Centre provides help and support to anyone affected by cancer including patients, relatives, friends and healthcare professionals.
Who can refer?
Anyone can refer to the service.
How to contact the service:
Tel: 0115 9709 933 (QMC site) / 0115 8402650 (City Hospital site)
Email: [email protected]
Or by dropping into either centre. No appointment is required.
Where is the service based?
The Nottingham Macmillan Information and Support Centre is based at 2 sites in Nottingham: Queens Medical Centre and Nottingham City Hospital.
Queens Medical Centre – Macmillan Information and Support Centre
We are located in East Block on B Floor of Queens Medical Centre opposite the Pharmacy.
Monday – CLOSED
Tuesday – Friday: 9am – 5pm
For more information please contact us on 0115 9709933 or by emailing [email protected]
Nottingham City Hospital – Macmillan Information and Support Centre
We are based at W4, Ground Floor, South Entrance, Nottingham City Hospital within the Oncology Block.
Monday – Wednesday – 8am – 4pm
Thursday – CLOSED
Friday 8am – 4pm
For more information please contact us on 0115 8402650.
Please note that occasionally we have to change our opening hours, so if you are making a special trip we recommend that you call in advance.
Both centres also have a 24 hour answer machine if a message would like to be left. If any help or advice is needed outside of these hours a Cancer Information Specialist can be contacted by calling the Macmillan Support line on 0808 808 0000. This is open Monday to Friday 9am until 8pm.
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